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Case Study: Why Staff Love FlashVote

The noisy few

A city in Southern California was convinced that citizens hated their parks.

To manage costs, they had cut back on the frequency of maintenance and all they got was complaints. No one ever emailed or came to meetings to say anything nice about the parks.

All the negativity was wearing down staff morale. Even the best park employees were questioning their work and losing their pride.

Hearing from the many

The city’s communications manager had a hunch that the negative feedback might not be representative. They signed up with FlashVote and the first survey we did was Parks Satisfaction.

The results were available 48 hours after launch…

Surprising results

The vast majority of citizens loved the parks!

Citizens gave the parks an impressive 4.0 out of 5 for overall quality.

Staff were shocked and delighted to see the results. They also enjoyed seeing hundreds of constructive comments, including suggestions to help make the parks better, and many compliments.

Just one FlashVote survey changed everything for them.

What can a whole year for FlashVote surveys do for you?

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Join all the counties, cities, towns and villages who are enjoying the benefits of FlashVote in 20+ states so far. See why we’re winning awards and growing fast.

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They aren’t the only ones who love FlashVote.

Look at what other local government staff have told us:

Government managers

love knowing how to maximize citizen satisfaction.

  • “A no-brainer.”
  • “You’ve got a real hit here!”
  • “You knock transparency out of the park.”
  • “A unique survey tool that actually is a citizen engagement tool.”
  • “If you’re not using it, you’re kind of an idiot.”
  • “Solves one of the biggest problems we have.”
  • “This is tremendous.”
  • “Any city should have this.”
  • “I think its a great, great product.”
  • “Pretty damn neat.”
  • “I think its a great tool”
  • “Really pleased. Great feedback”
  • “This solves one of the biggest problems we have”
  • “This is exactly what we’ve been looking for”

Communications staff

love engaging and informing so many citizens.

  • “This is mind-blowingly cool and easy.”
  • “I love it, I love it, I love it.”
  • “I can’t believe the number of responses.”
  • “FlashVote is fantastic.”
  • “Nothing else is doing this.”
  • “SO GREAT!!!”
  • “Really worth it, so simple too.”
  • “Wow!”
  • “I’m kind of amazed.”
  • “It makes all the difference for decision making.”
  • “FlashVote is the tool that best accommodates our needs.”
  • “This is awesome!”
  • “This is exactly what we’ve been looking for.”
  • “There are so many good uses for it.”
  • “Our city council is addicted to FlashVote.”
  • “If you are thinking about FlashVote, just pull the trigger.”
  • “The answer to what we need in the simplest way.”
  • “A new approach to traditional survey methods.”
  • “You have such an amazing product.”
  • “City Council loves this tool.”
“FlashVote is amazing”
Tracy Franklin – Public Information Officer
City of South Lake Tahoe, CA

Ready to cut through the noise with true community input?

You’ve seen what FlashVote has done for others. Now let’s talk about all the great things it can do for you.

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